- Shipping and Return Policy
Shipping and Return Policy
Sexy Beast Dog Collar Return Policy
We truly want you to be happy with your SBDC purchase, so we are open to exchanges of UNWORN, non -"totally custom" items within 30 days. As noted on the CLEARANCE page however, ALL SALES ON CLEARANCE ITEMS ARE FINAL. Should you require an alteration, a fee will apply - unless due to a mistake on our part. If you are not pleased with the finished product, we want to know! We do ask that you please review your itemized invoices to be sure that all information and any instructions are correct. Custom braided kangaroo leads, collars and jewelry may not be returned or exchanged.
*Order cancellations MUST BE REQUESTED WITHIN 24 HOURS OF ORDER PLACEMENT! We often need to order additional or special materials to complete orders, and cannot offer refunds after a 24 hour period.*
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
ALL SALES ON CLEARANCE ITEMS ARE FINAL!
WE ARE NOT RESPONSIBLE FOR POSTAL ERRORS THAT LEAD TO MISDELIVERED PACKAGES DURING DOMESTIC OR INTERNATIONAL SHIPPING
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